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Delivery

PLEASE NOTE - During January deliveries can take longer as this is a very busy period for us.  Any queries please email us and we will update you on the progress of your order.
 

We offer FREE Delivery mainland uk only except for bed and mattress orders there is a surcharge AND there will be additional surcharges, when the couirier charges us such additional charges. See below for more details prior to placing your order.  We cannot offer FREE delivery to areas where we have to pay delivery charges plus surcharges to our couriers.



Delivery Timescales

We aim to have your order delivered within 14-25 days However, the majority of our orders are delivered within 10-14 working days.
Please note delivery on beds may take slightly longer to deliver as they are made to order & can take up to 28 working days to deliver.

Every effort is made to deliver as soon as possible however, we rely on couriers to schedule our deliveries fast & efficiently once they have collected your furniture from us. You will be contacted by the courier to arrange a suitable time to deliver.

Orders paid for over the weekend will be processed on Mondays except Bank Holidays. If you have any questions please email us at or alternatively call us on 01527 872202 
Mon - Fri 10am - 3pm (UK).



Failed Deliveries 

Our couriers always contact you prior delivery to ensure a convenient day to take delivery on the contact details you provide us when creating an account with us.(After you have Booked with the couriers) Failed deliveries resulting in the need for items to be returned to our warehouse may incur a charge for re-delivery. To clarify, this is where the courier has booked the delivery directly with the customer, but the customer is not at home when they arrive.


Cancellation of Orders 

Orders can only be cancelled with us prior to shipping with no fees being incurred. Once your order has been processed and you have been notified by email the order has been despatched we can no longer process cancellations without potentially incurring charges as at this point it is possible that your order is on a vehicle.  Beds are made to order so these can not be cancelled once we have placed the order with the supplier.



Collection                      

All our stock is dispatched from our warehouse in Worcestershire so you are welcome to arrange a collection if you live locally in the area.  You must contact us first on 01527 872202 Mon - Fri 10.00 am - 3.00 pm


Surcharges

Delivery Surcharge for a Mattress is £25.00

Delivery Surcharge for a Complete bed is £40.00

Delivery Surcharges Apply in the following locations in checkout .
 

Scotland Postcodes EH, DG, FK, G,   KA 1-26, 29, 30, KY, ML, PA 1-19, TD   £40.00

Scotland Postcodes : AB, DD, IV   1-28, 30-32, 36, 40-49, 52-56, 63, KW 1-3, 5-14, PA 21-38, PH 1-26, 30-41,   49-50   £72.00

Wales Postcodes:      LL, LD, SY16-20,   23-25   £45.00

Wales Postcodes:      SA         £45.00
 
Wales Postcodes:      CF, NP  £40.00

North East Postcodes : NE, CA  £45.00