MASSIVE SAVINGS IN OUR SALE IN STORE AND ONLINE!
 

Delivery For Online orders Only.
 

We offer Delivery mainland UK only.  There is a exception of orders where there is a surcharge and the courier charges us such charges. See below for more details prior to placing your order.  We cannot offer normal delivery charges to areas where we have to pay delivery charges plus surcharges to our couriers.  Our deliveries are doorstep only unless otherwise agreed.  If an item is delivered and it is damaged this must reported to the delivery driver at the time of the delivery. Any boxes with damage cannot be claimed against if they are not reported.


Delivery Timescales

We aim to have your order delivered within 14-21 days However, the majority of our orders are delivered within 7-10 working days.

Please note delivery on beds may take slightly longer to deliver as they are made to order & can take up to 28 working days to deliver.

Every effort is made to deliver as soon as possible however, we rely on couriers to schedule our deliveries fast & efficiently once they have collected your furniture from us. You will be contacted by the courier to arrange a suitable time to deliver.

Our courier is XDP.  

Orders paid for over the weekend will be processed on Mondays except Bank Holidays. If you have any questions please email us at or alternatively call us on 01527 872202 Mon - Fri 10am - 3pm (UK).


Sometimes delayed deliveries are out of our control.  If your order is large or heavy it may take slightly longer as it will be on a '2 MAN SERVICE.  Please be patient.

Failed Deliveries 

Our couriers always contact you prior delivery to ensure a convenient day to take delivery on the contact details you provide us when creating an account with us.(After you have Booked with the couriers) Failed deliveries resulting in the need for items to be returned to our warehouse will incur a charge for re-delivery. To clarify, this is where the courier has booked the delivery directly with the customer, but the customer is not at home when they arrive.


Cancellation of Orders 

Orders can only be cancelled with us prior to shipping with no fees being incurred. Once your order has been processed and is with the courier, we can no longer process cancellations without you incurring charges for the delivery. The cost of this will depend on the size and weight of your order. 

Beds are made to order so these can not be cancelled once we have placed the order with the supplier.



Collection                      

All our stock is dispatched from our warehouse in Worcestershire so you are welcome to arrange a collection if you live locally in the area.  You must contact us first on 01527 872202 Mon - Fri 10.00 am - 3.00 pm


Surcharges

Delivery Surcharge for a Mattress is £25.00

Delivery Surcharge for a Complete bed is £40.00

Axis chair £30.00

Mirrored furniture £30.00

Root Furniture £10 per Item.

Delivery Surcharges Apply in the following locations in checkout .
 

Scotland Postcodes EH, DG, FK, G,   KA 1-26, 29, 30, KY, ML, PA 1-19, TD   £40.00

Scotland Postcodes : AB, DD, IV   1-28, 30-32, 36, 40-49, 52-56, 63, KW 1-3, 5-14, PA 21-38, PH 1-26, 30-41,   49-50   £72.00

Wales Postcodes:      LL, LD, SY16-20,   23-25   £45.00

Wales Postcodes:      SA         £45.00
 
Wales Postcodes:      CF, NP  £40.00

North East Postcodes : NE, CA, LA  £45.00

Isle of Man Postcodes: IM £40.00

All items that are purchased in store are delivered by our own drivers.